Keith Gormezano - Intuit Premier Reseller
Something to Consider
If You Still Want to Do It Yourself

If you're not convinced by now that you should hire me, please consider this argument.

You can spend 12 hours of unbillable time learning (maybe) how to do it yourself. Or you can have me come over for a quarter of that time and use my specialized knowledge, skills, training, and advanced certification to bring my one-on-one class and customized training to you to help, support, and train you in QuickBooks or Quicken.

That means you now have 8 hours to spend making money. I don't repair my car, sew my own clothes, or fix problems in my condo. I hire people who know more than I do to fix my problems and do it in less time.

Shouldn't you?

How I Expect to be Paid

Payment is expected at the time of service either from the company whose company file I am working in or the person hiring me who can be reimbursed by their company. A Receipt for Services will be e-mailed to you.

Unless I know ahead of time, I charge a $25 invoice preparation fee if I have to wait for your payment. I do understand that some companies require an invoice before making out a check and can waive that fee with advance notice. I just need to know your procedures.

I take cash, checks, Intuit Payment Network through your bank account, your first born (just kidding), and American Express, Mastercard, Visa, Discover, and PayPal if you pay additional credit card processing fees of 2% for swiped and 4% for unswiped (sorry, if you want those miles, you have to pay for them) for the latter five.

Cancellation Policy

Cancellations with less than 72 hours of telephone and e-mail notice and not rebooked at that time will be subject to a charge of one hour ($150).

The reason for this is when you book your appointment, I then tell other clients I am not available at that time and some go elsewhere because they have an urgent issue. I then lose money if you don't follow through. You expect me to show up. So do I.

Because I believe in customer service, I am available evenings and weekends if you work during the day. I am sometimes willing to travel throughout Western Washington State. Same day appointments are sometimes available. References gladly exchanged.

Post service support by e-mail (preferred as I frequently find my clients solve their own problems when they write down their issues or problems) or telephone assistance is billed out in quarter hour increments.